Features of Collections

  • Prioritized collection call management
  • High productivity collections
  • Real-time, dynamic work-process

Benefits of Collections

  • Effective collection costs
  • Increased contact rates
  • High customer retention
  • Reduced losses
  • Increased cash flow
  • Lower charge-off rates



Our Proactive Account Lifecycle Management™ minimizes the cost, risk and time associated with collections and decreases charge-off rates. Our vast heritage and superb technology used in the credit center allows us to implement best practices and provide quality reporting strategies, ironclad credit and collection processes, and innovative training for our partners.

Our management strategy is designed to target and pinpoint key areas that can:

  • Reduce delinquencies
  • Increase contacts
  • Improve profitability and competitive positioning
  • Retain and restore satisfied customers to the buying pool
  • Control and recover bad debt/charge-offs
  • Increase cash flows
  • Reduce operating costs