Features of Processing
- On-demand services including all hardware, software updates, database management, data center, 24x7 maintenance and monitoring
- Creative New Account Acquisition
- Quick Response, High Quality approvals
- Proprietary decisioning, targeted to your customers and your needs
- High-touch customer service for your stores and your customers
- Flexible plans, cards, marketing programs
- Captive gift card programs
- Up-selling with Open-to-Buy available
- Dynamic limit increases
- Real-time transaction processing, billing and account processing
Benefits of Processing
- No technology investment required
- Increased Sales, Repeat Customer, Higher Average Ticket, Thoughtful Customer Service, Low-risk, High-margin
- No additional hardware investment
- Seamless buying process ensures good customer experience
- Ability to sell more product to your customers
- Assist in selling value-added services
Karum® works with you to offer the right product to the right customer, thereby broadening your customer base and building the foundation for stronger relationships. The commercial benefits of implementing a private label credit card program can be attained through Karum®’s unique processing capabilities. Our on-demand credit management platform features industry-leading levels of security, redundancy, scale and performance.
With our streamlined process and experience in retail card programs, our proprietary credit systems allow you the opportunity to introduce your company's products and services to a wealth of new customers in new and current markets.
New Account Acquisition
We grow retail sales by increasing cardholder acquisition, lifting sales and driving customer retention. Similarly, our Gift-Card program captures your customer open-to-buy, providing additional opportunities by leveraging your existing private label service channel.
Karum® leverages multi-channel, pre-approved, invitational, and in-store marketing campaigns to drive new cardholders into your portfolio. In addition, our technology and processes make applying for and using your private label credit card a seamless part of the customer experience.
Authorization & Activation
Karum® seamlessly integrates with credit bureaus and features customizable approval scoring to authorize approved accounts. By offering fast credit decisioning, high customer credit lines, and increased approval rates, your sales associates will be able to close the sale and process add-on sales quickly.
Karum® then works to turn your first time customer into a lifetime customer. We develop extensive, integrated marketing initiatives that help you promote and sell your products and services long after the first purchase.
Posting, Maintenance & Billing
The underlying platform enables a host of features that ensure transactions are posted, accounts are securely updated and critical billing data is synched throughout the system.
Statement Processing & Collections
With our enhanced statement processing you can personalize messages on every bill, reaching more customers, more effectively. After all, it's your primary method of communication with your customers when they are not in the store.
Karum® features dynamic collection modules that create detailed call management features of which help to reduce delinquent accounts. When combined with Karum®’s call center capabilities, you will benefit from lower charge-off rates, higher customer retention and effective collection costs.
From data-mining to profiling to prospecting and to segmentation, Karum® will work with you reach your best customers. We identify incentives that get customers to purchase, whether analyzing recent life events, demographic changes, purchase patterns or buying history to drive your private label credit card utilization and, ultimately, your bottom line.
High-Touch Customer Service
We identify, create, and leverage all the touch-points, such as applications, card carriers, billing statements, emails, Web sites, newsletters, direct mail, point-of-purchase materials, and customer care contacts, to cost-effectively boost sales from current customers and to enhance credit sales penetration from new customers.